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The airline industry is stupid … | palmIT

The airline industry is stupid …

Surf Report: Ed Cone talks about the stupid airline industry.
I agree with Ed – the airline industry is stupid. I recently had a similar experience on a United flight but I was one of the guys that paid (in advance) for the Economy Plus seat. Tall people (I’m 6′ 5″) think about these kinds of things in advance ; ) By the way Ed – I would have been pretty pissed if they let people move into the Economy Plus seats that didn’t pay for the extra inch. I’m pretty sure smarter airlines will start to emerge from this mess.

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palmIT is authored by Cale Bruckner [LinkedIn], President at Concentric Sky, and former SVP Product Development at Palo Alto Software.

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