Posts Tagged ‘iPhoneUpdate’

iPhone 2.0 update = FRUSTRATION

iPhone Battery

Friday, July 11th, I loved Apple and hated Apple. I hated Apple because the iPhone 2.0 update bricked my iPhone for a good part of the morning. Restarting iTunes over and over again, hoping for a connection to the Apple update server, isn’t my idea of a good time. I loved Apple for the App Store and adding Microsoft Exchange support to the iPhone.

By the end of the day, I was impressed, and felt good about the update. I was still an Apple fan.

After having spent the weekend with the update I’m frustrated. Battery life is a problem for me now and it wasn’t before and for some reason the phone likes to shut down completely when I leave it alone for too long. Most likely, some of these problems can be attributed to one, or more,  of the 3rd party applications I downloaded from the App Store. But shouldn’t Apple do a better job of protecting the core of the phone from poorly written App Store applications? After all, they do a pretty job of protecting the core of the U.I. from poorly written applications.

iPhone 2.0 might have more bling but iPhone 1.0 was a better phone. iPhone 2.0 will get better with time but I won’t be too surprised if some people want their iPhone 1.0 back. Did Apple add too much bling to iPhone 2.0? Apple, remember this, in the end – it’s a phone. Still an Apple fan.

iPhone 2.0 update = Error

Accessing iTunes Store……..
Accessing iTunes Store……..
Accessing iTunes Store……..
Accessing iTunes Store……..


Early this morning, I anxiously slipped my battle hardened 1st GEN iPhone into the warm embrace of its’ docking craddle this morning to receive the update we’ve both been anticipating for so long. Nearly shaking, I clicked the button to check for an update in iTunes hoping that the coveted update would be available to my anxiously waiting iPhone. It is! Hooray! I clicked the appropriate buttons to start the update process and sat back to check email and sip my steaming coffee. It’s going to be a good day. The stock market might be coming apart on bad news from the mortgage companies and increasing oil prices but the iPhone 2.0 update is here so it’s all good.

Error We could not complete you iTunes Store request. An unknown error occurred (-4)
There was an error in the iTunes Store. Please try again later.

Crap, maybe the world really is coming unglued. Now I’m stuck without a phone and I feel like my trusted iPhone doesn’t know who I am anymore. Will it wake up and remember me? Come back friend. My coffee is cold now and it’s NOT all good here.

I’m not the only one – there are others.

UPDATE 07/11 9:47AM P TIME: Getting some traction with the iTunes store. Restoring and activating now – looks like my phone an I are going to be OK.

UPDATE 07/11 10:11AM P TIME: Still having problems with iTunes and connecting to the iTunes Store but my phone managed to Activate and Restore.

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palmIT is authored by Cale Bruckner [LinkedIn], President at Concentric Sky, and former SVP Product Development at Palo Alto Software.

Cale Bruckner

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