Posts Tagged ‘n100’

My Lenovo 3000 N100 – Flop or hot?

Lenovo 3000 N100
So I ordered a Lenovo 3000 N100 laptop from NewEgg- it arrived yesterday and it’s leaving tomorrow for a trip to the Lenovo hospital for screwed up laptops. Why? I can’t get the display the work properly – the text is garbled beyond recognition – has been from the moment I started it up.

I was on the phone last night at 11:30 PM with Lenovo support in GA trying to troubleshoot the problem but that was a dead-end. We checked BIOS versions, driver versions etc. but they ended up putting a box in the mail for me so I’ll be packing my new laptop up tomorrow for what will hopefully be a quick visit to the Lenovo hospital. I will say that Lenovo’s support services have been good so far. The website is easy to use, the pre-installed software is useful, and drivers and updates are easy to access. It was fairly easy to get a support technician on the phone, she was here in the U.S. and fairly competent although I think we got to the "send it back" solution a little too quickly – it was late so I’m willing to look past this – 24 hours real-person support is pretty cool.

I’ll update this repost when the 3000 N100 returns from the hospital. I bought this laptop because it was well reviewed and Chris Pirillo had nice things to say about Lenovo

Update: I should have updated this a while ago. My Lenovo promptly returned from the Lenovo Hospital for Screwed-up Laptops and perfect working order – it took 3 to 4 business days for the to complete the work and have it back in my hands. Painless. Big fan of Lenovo and loving the machine. Still has my recommendation. Beautiful screen. 


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palmIT is authored by Cale Bruckner [LinkedIn], President at Concentric Sky, and former SVP Product Development at Palo Alto Software.

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